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Apple Addresses Scratch Concerns on New iPhones
Apple has responded to growing concerns about visible marks and scratches reported on the new iPhone 17 Pro and iPhone Air, especially on the display models found in Apple stores. The company clarified that many of these marks are not permanent scratches but instead are caused by material transfer from worn MagSafe charging stands used in retail locations.
Explanation of the Issue
The marks appear as blemishes or smudges on the phone’s surface where the device frequently rests on display stands. Apple explained that these are remnants from older MagSafe risers in stores, which can be cleaned off easily. To prevent further occurrences, Apple is replacing these worn charging stands to ensure demo units remain pristine for customers.
Durability Concerns Around the Camera Bump
While the company attributes most marks to display setup issues, concerns remain about the durability of the iPhone 17 Pro’s camera bump. The camera island uses anodized aluminum, which, while durable, can chip or show abrasions on its sharp edges due to everyday contact with keys, coins, or other objects. Apple’s anodization process meets industry standards, but the raised design leaves the camera edges more vulnerable to wear.
Design Trade-offs: Aluminum vs Titanium
The iPhone 17 Pro returns to an aluminum frame, moving away from the titanium used in previous models. Aluminum offers benefits like improved heat dissipation and lighter weight but is generally softer and more prone to scratches and chips. Users are advised to use protective cases to shield their devices, especially around the protruding camera area.
What This Means for iPhone Users
Apple’s explanation hopes to ease worries about cosmetic imperfections appearing soon after purchase. However, the conversation highlights how design choices can influence durability. Owners of the iPhone 17 Pro, especially those with the Deep Blue and Cosmic Orange finishes, should consider protective covers to maintain their phone’s look over time.In summary, while some marks on new iPhone demo units can be cleaned off, handling the camera bump with care and using protective accessories remain the best strategies to avoid scratches and dents in daily use.
